What is Spellty?
Spellty is a WhatsApp Web focused solution that expands its functionality by integrating with Zoho CRM. We developed a powerful extension that makes this process simple and magical.
How does Spellty help my business?
WhatsApp is the most popular messaging application on the market. The majority of clients prefer to communicate through WhatsApp instead of traditional email. However, managing clients using WhatsApp as a way to communicate in order to track conversations and agreements is not easy. Spellty helps close this gap and naturally allows interaction with Zoho CRM. Spellty integrates with WhatsApp Web adding new functions including sending quick responses, saving files, conversations, creating leads, contacts, tasks, etc.
What is the relationship between WhatsApp and Spellty?
Spellty is an extension for Google Chrome created by the VELAIO team. It is NOT an official WhatsApp Inc. software . We are not hacking your WhatsApp profile or messages, nor are we exploiting the official API.
Does Spellty send messages to contacts using my Whatsapp account?
No. We cannot because of WhatsApp policies , nor do we intend to. We are not exploiting WhatsApp . WhatsApp security is intact. The solution is designed to save the contacts and messages that the user wants to save explicitly.
What operating systems can I use Spellty on?
Spellty can be used on MacOS, Windows and Linux using Google Chrome and Whatsapp Web.
What languages do we support?
At the moment, Spellty supports English as the primary language and Spanish as the secondary language. We are working on expanding our application to other languages and we hope to release these translations in the near future. Although you can configure quick responses in any language you want.
I need support, what email can I send a message to?
We are always ready to help you with any technical or functional problem. Contact our customer service
I have recommendations, suggestions or new ideas for Spellty , what email can I send a message to?
All ideas are welcome and we are open to listen to our clients to continuously improve and innovate. We look forward to your feedback!
click here
How do I pay for the Spellty subscription ?
You can pay using your credit card or PayPal. Once the payment is notified, we will update the account for the period of time paid.
Can I cancel my subscription at any time? Can I get a refund?
Yes, you can cancel your subscription at any time. Your account will be automatically disabled for your next renewal date. Your subscription will remain active on the paid subscription until the end of the billing period you have already paid for. We currently do not offer refunds.
What is the difference between a subscription paid annually or monthly?
In annual plans (12 months) you have a 20% discount.
Can I use multiple WhatsApp numbers with a Spellty account?
According to the limitations of WhatsApp Inc, you can access to WhatsApp Web on one PC at a time. Spellty accounts only allow you to have an active session associated with an account in the CRM. You can use several WhatsApp numbers with a Spellty account but not simultaneously and the data will be registered with the same CRM owner associated with the Spellty account .
Does Spellty work with a regular and WhatsApp for Business account ?
Yes, Spellty will work with a regular or WhatsApp Business accounts.
Can I send bulk WhatsApp messages to my contacts with Spellty ?
No, Spellty is not a WhatsApp bulk messaging tool, but you can create quick responses and you can send the same messages to multiple contacts, groups or broadcast lists with one click without writing or copying and pasting. Also, according to WhatsApp policies, automatic or massive messages are not allowed.
How to use WhatsApp responsibly
Unauthorized use of automated or mass messaging on WhatsApp
Can I send automatic messages or run a BOT on my WhatsApp with Spellty ?
No, Spellty will not send any automated messages or provide any BOT service on WhatsApp
Can I send pre-written messages on Spellty ?
That's right, you can create pre-written messages that will use the contact details to be linked as a quick response.
Example:
Hi Gustavo , I hope you have an excellent day !
Thank you for your interest in our products and services. Regarding your question, Yes, Spellty supports the English language. If you want, give me your email to send you the brochure of our solution.
Can I configure a default message when WhatsApp Web is not being used or the PC is turned off?
No, we recommend that you use WhatsApp Business on your phone and configure an automatic welcome or unavailability message on your WhatsApp .
Can I configure a default message when WhatsApp Web is not being used or the PC is turned off?
No, we recommend that you use WhatsApp Business on your phone and configure an automatic welcome or unavailability message on your WhatsApp .
What action plan exists by Spellty before blocking / suspension of the cue nta by WhatsApp ?
All of our customers send hundreds of messages daily to all their contacts, groups, or playlists with Spellty , and no one has reported any issues yet.
In Spellty we are focusing on not violating the policy of Whatsapp and always maintain ethical practices.
According to the WhatsApp Terms, if the user does not have bad practices and does not violate their policy, the account will be safe and will not be blocked.
What guarantees Spellty before an outage of What Sapp Web or cessation of service Spellty ?
Spellty works with Whatsapp Web, the termination of this service by WhatsApp INC, we cannot guarantee it. Our solution does not violate the terms of WhatsApp so our service will run without or obstacle. Regarding the cut or blocking of your WhatsApp account number due to misuse and abusive behavior, Spellty will not be responsible. WhatsApp created sophisticated machine learning systems to detect abusive behaviors and prohibit suspicious accounts in the registry, during messaging and automated responses, these accounts can be blocked with or without Spellty , any account of this type can be automatically blocked by WhatsApp .
Is there an API offered by S pellty ?
Yes, we are developing an API and third party integrations such as Zapier , Hubspot , salesforce , Sugar CRM, Zoho Desk , etc. These integrations are in development and will be released soon.
Is there a partner program?
Yes, for sure!. Spellty invited to offer a good commission and all business partners. Contact us for more details at partners@spellty.com